Last updated: 12 September 2026
This Privacy Policy explains how European Luxury Trade SRL, operator of DiamondsAntwerp.com, collects, uses, stores, and protects personal data when you visit our website, contact us, or request information about our services.
DiamondsAntwerp.com is an informational and services website providing information relating to diamonds, jewelry, and the diamond trade in Antwerp.
1. Who We Are
The data controller responsible for personal data processed through this website is:
European Luxury Trade SRL
Schupstraat 9-11
2018 Antwerp
Belgium
Email: support@diamondsantwerp.com
Website: DiamondsAntwerp.com
For questions concerning this Privacy Policy or the processing of your personal data, you may contact us using the email address above.
2. Personal Data We Collect
You may browse DiamondsAntwerp.com without creating an account. The website does not provide visitor accounts or a restricted customer login area.
We may collect personal information that you voluntarily provide when you contact us, request information, or inquire about our services.
Depending on how you contact us, this information may include:
Your name;
Email address;
Telephone number;
Information contained in your message or inquiry; and
Any other information you voluntarily provide to us.
We may also process limited technical information generated when you use the website, such as information concerning your browser or device, pages visited, referral source, approximate location, and interactions with the website.
3. How We Use Personal Data
We may process personal data for purposes including:
Responding to inquiries and requests for information;
Communicating with prospective and existing clients;
Providing information about our services;
Operating and maintaining DiamondsAntwerp.com;
Improving the content and performance of the website;
Understanding how visitors use the website, where permitted;
Maintaining the security and integrity of the website;
Preventing fraud, abuse, or technical problems; and
Complying with applicable legal and regulatory obligations.
Depending on the circumstances, our processing may be based on your consent, steps taken at your request before entering into a contract, our legitimate interests in operating and securing our website and business, or compliance with a legal obligation.
4. Google Analytics
DiamondsAntwerp.com uses Google Analytics 4 (GA4) to help us understand how visitors use our website.
Google Analytics may provide information such as pages viewed, approximate geographic information, browser and device information, referral sources, and interactions with the website.
Where consent is required, analytics-related cookies and similar technologies are controlled through our cookie-consent system. Visitors can accept or reject non-essential cookies and manage their preferences through the cookie banner.
We use Google Consent Mode together with our website’s consent-management system to communicate visitors’ consent choices to Google services.
5. Cookies and Similar Technologies
DiamondsAntwerp.com uses cookies and similar technologies.
Some cookies and technologies are strictly necessary for the website to operate correctly and may be used without consent where permitted by applicable law.
Other cookies and technologies, including those used for analytics or other non-essential purposes, are used according to the consent choices you make through our cookie banner.
When applicable, you can:
Accept non-essential cookies;
Reject non-essential cookies; or
Manage your cookie preferences by category.
You may withdraw or change your consent at any time using the cookie settings available on our website.
For detailed and up-to-date information about the cookies and services used on DiamondsAntwerp.com, including their purposes and applicable retention periods, please refer to our separate Cookie Policy.
6. Third-Party Services
We may use third-party service providers where necessary to operate, maintain, secure, and analyze the website or to communicate with visitors.
These providers may process certain information on our behalf or, depending on the service involved, act as independent data controllers.
Where personal data is transferred outside the European Economic Area, we seek to ensure that appropriate safeguards are used where required by applicable data-protection law.
7. How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.
For example, information provided through an inquiry may be retained for as long as reasonably necessary to respond to the inquiry, provide requested services, maintain appropriate business records, resolve disputes, or comply with legal obligations.
Different types of information may therefore have different retention periods.
8. Your Data Protection Rights
Subject to applicable law, you may have the right to:
Request access to personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Request deletion of your personal data in certain circumstances;
Request restriction of processing;
Object to certain processing;
Request data portability where applicable; and
Withdraw your consent at any time where processing is based on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your rights, contact:
support@diamondsantwerp.com
We may need to request sufficient information to verify your identity before responding to certain requests.
9. Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable data-protection law, you have the right to lodge a complaint with the relevant supervisory authority.
In Belgium, the competent authority is the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données).
You may also contact us first at support@diamondsantwerp.com so that we have an opportunity to address your concern.
10. Security
We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. External Links
DiamondsAntwerp.com may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security, or content of independent third-party websites. When you leave DiamondsAntwerp.com, we recommend reviewing the privacy information provided by the website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, data-processing practices, or applicable legal requirements.
When we make changes, the revised version will be published on this page and the “Last updated” date will be changed accordingly.
13. Contact Us
For questions about this Privacy Policy, the processing of your personal data, or to exercise your data-protection rights, please contact:
European Luxury Trade SRL
Diamonds Antwerp – Operations Office
Schupstraat 9-11
2018 Antwerp
Belgium
Email: support@diamondsantwerp.com
Website: DiamondsAntwerp.com